Awaz AI Employees handle the routine order, scheme, and payment conversations that currently depend on a salesperson being physically available — so field time goes toward coverage and selling, not order collection.
A retailer calls in (or is called) and speaks with the AI Order Booker, who walks through current pricing, schemes, and stock in plain conversation, recognizes when the retailer qualifies for a scheme or threshold and explains it within approved rules, and takes the order by speaking normally — no app, no portal. The conversation becomes a structured order that can be passed into your ordering workflow or connected system. If the order isn’t completed, Awaz can trigger or schedule a follow-up.
Retailer: “Do you have the new 200ml pack, and what’s the scheme this month?”
Awaz: “Yes, in stock. This month there’s an additional margin on cartons of 50+ units — want me to book at that quantity?”
Retailer: “Book 60.”
Awaz: “Booked — 60 units, scheme applied. Confirming with your distributor now.”
Disputes, credit exceptions, and anything outside approved scheme rules route to your team. Sales ops can review conversations and orders before or after confirmation, depending on how the workflow is set up.
Distributor/order management system, price and scheme master, CRM (optional).