Conducts payment reminder and follow-up conversations — EMIs, distributor payments, school fees, overdue bills — tuned to your escalation policy.
Payment reminders and follow-up need to happen the same compliant way every time, at a volume that’s expensive to staff manually.
Conducts payment reminder and follow-up conversations — EMIs, distributor payments, school fees, overdue bills — tuned to your escalation policy.
Before and after due dates, per your policy.
Confirms available payment status before continuing the follow-up.
Captures the commitment and triggers the next approved follow-up step.
Anything disputed is flagged for human review instead of pushed past.
When the timing genuinely isn’t right, Awaz reschedules rather than repeats.
Reminder calls placed per your escalation policy.
Checks status where connected before proceeding.
Records commitments and follows through automatically.
Flags disagreements for human review.
Reschedules rather than repeating a poorly-timed call.
Opt-out handling where applicable, with every conversation on record.
Disputes, hardship or vulnerable-customer cases, and anything outside approved scripts or rules go to your team — collections is exactly where Awaz stays inside defined limits.