Speaks with retailers and trade partners over the phone, walks through current offers, and captures the order through natural conversation — no app, no portal, no waiting for a rep.
Routine order-taking still depends on a rep being available to pick up the phone — and every call spent confirming an order is a call not spent selling.
Speaks with retailers and trade partners over the phone, walks through current offers, and captures the order through natural conversation — no app, no portal, no waiting for a rep.
For a routine order, at a time that suits them.
Communicates current pricing and promotions accurately, and answers product questions from your real catalogue.
Captures quantities as spoken and recognizes when the retailer qualifies for a scheme or threshold, explaining it within approved rules.
The conversation becomes a structured order, passed into your ordering workflow or connected system.
If the order isn’t completed, Awaz can trigger or schedule a follow-up.
Communicates current offers accurately, every call.
Captures order quantities as spoken, not typed.
Answers product questions from your real catalogue.
Explains qualifying schemes within approved rules.
Flags hesitation instead of logging a plain “no.”
Converts the call into a ready-to-process order.
Credit exceptions, disputes, and anything outside approved scheme rules go to sales ops — Awaz stays inside the rules it’s been given.